Front Desk - Behavioral Health
Lone Star Circle of Care · Austin, TX · 2 wk ago
On-siteHealthcareFull-time
A Day in the Life of a Front Desk Employee
- Clean and prepare the lobby upon arrival
- Greet patients using AIDET/LOC technique
- Check in patients and update patient charts as necessary
- Verify insurance and collect any copays as necessary
- Schedule appointments, answer phone calls, sort faxes, and complete additional tasks
- Perform closing procedures at the end of each shift
We ask our Front Desk to possess a minimum of:
- A high school diploma or GED
- A minimum of six (6) months of experience working in a professional administrative environment
The following experience/skills are preferred:
- Prior medical office and/or healthcare setting experience
- Prior customer service experience
- Proficient with MS Office Suite (Word, Excel, and Outlook)
- Bilingual English/Spanish language skills
Key Success Factors
- Customer service
- Problem-solving skills
- Adaptability
- Attention to detail
Benefits
- Competitive salary
- Medical, Dental, and Vision insurance
- LSCC paid Life insurance
- LSCC paid Short-Term and Long-Term Disability insurance
- Paid Time Off
- 403b Employee Retirement Plan