Front Desk Coordinator / Receptionist – Behavioral Health (Full-Time, On-Site)

Key Responsibilities

• Greet and check in patients, ensuring all required documentation is completed accurately.
• Answer and manage incoming calls, schedule appointments, and route inquiries appropriately.
• Verify insurance information and assist with patient intake processes.
• Maintain front desk organization, including reception area and patient flow.
• Cookordinate provider schedules and assist with appointment confirmations and reminders.
• Collect and distribute incoming mail and manage outgoing correspondence.
• Support administrative tasks, including scanning, filing, and data entry.
• Cookordinate with clinical and administrative teams to ensure efficient workflow.
• Maintain strict confidentiality in compliance with HIPAA regulations.
• Provide general support to management and clinical staff as needed.

Qualifications

• A high school diploma or equivalent required (Associates degree preferred).
• 12 years of front desk, medical office, or administrative experience preferred.
• Strong communication and customer service skills.
• Experience with scheduling systems and electronic health records (EHR) is a plus.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Bilingual (English/Spanish) preferred.
• Professional demeanor and strong organizational skills.

What We Offer

• Competitive hourly pay.
• A supportive and team-oriented work environment.
• Opportunity to grow within a reputable behavioral health organization.
• A stable, full-time schedule.