Front Desk Attendant - Weekends
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution.
About the role
This is a good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer; veterans and candidates with military experience are encouraged to apply.
Military Occupational Specialty Codes: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1
Responsibilities
- Maintain an assigned work area, which may be a business entrance, and perform housekeeping duties to ensure cleanliness and adhere to safety policies
- Offer hospitality services to guests and create a positive first impression
- Anticipate and respond to guest's needs in a friendly and positive, helpful manner
- Communicate clearly and professionally
- Enact facility emergency procedures when necessary
- Remain calm, professional, and polite when working with disgruntled guests
- Maintain knowledge of relevant products, policies, and procedures
- Direct customers to the appropriate department based on their needs
- Work as a team player and actively contribute to the efforts of all other departments
- Attend all required meetings and training sessions
- Provide optimal levels of customer service wherever possible
Qualifications
Basic Qualifications:
- Must be 18 years of age or older
- No experience required; on-the-job training provided
- No high school diploma, GED, or college degree required
Preferred Qualifications:
- One (1) year of prior customer service or similar experience preferred
Benefits
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members.
Pay
$17.50 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Schedule
Overnight weekends only: Saturday and Sunday, 7 p.m. to 7 a.m., including holidays.