Front Desk Associate- Weekend

Location: Ann's Choice by Erickson Senior Living, a 103-acre continuing care retirement community in Bucks County, Pennsylvania.

About the Role

Join our team as a crucial Front Desk Associate, the first point of contact for residents, family members, and candidates. You'll set the tone for their experience and ensure a warm, welcoming environment in our Liberty Clubhouse.

Pay

$17.50/hour

Schedule

• Every Saturday & Sunday, 3PM–9PM or
• Every other Saturday & Sunday, 3PM–9PM

Benefits

• Medical, dental, and vision packages, including annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options
• PTO plans plus company-paid volunteer hours for eligible team members
• 401k with a 3% company match for all team members 18 and over
• Onsite medical centers providing wellness visits and sick care for all team members over 18
• 30% discount on food and drinks at on-site dining venues, plus additional healthy-choice meal options at discounted prices
• Growth opportunities as the company expands
• Education assistance, certification reimbursement, and access to over 6,000 online courses

Responsibilities

• Greet and direct residents, visitors, and staff; handle questions and concerns efficiently
• Receive emergency calls from residents and staff; dispatch appropriate personnel and page on-call physicians calmly and accurately
• Monitor all emergency pull cords for Independent Living residents
• Track status of resident situations (e.g., hospital transport) and maintain accurate records
• Manage resident lists alphabetically and by apartment
• Maintain accurate census information, including hospitalizations, deaths, and resident absences
• Log all resident packages and notify residents of pick-up via notice
• Dispatch all mail through U.S. Mail at the end of each day; sort and distribute inter-office mail

Requirements

• Receptionist experience required
• Excellent verbal communication skills
• Ability to multitask