Front Desk Attendant - Casper Recreation Center
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Must preserve all substantive info.
We need to parse the posting.
Key content:
- Assigned to: Casper Recreation Center Part-Time - Open Until Filled (metadata maybe minor)
- Join the team ... (intro)
- What You’ll Do (list of duties)
- Why Join Our Team (benefits? maybe not benefits but reasons)
- What We’re Looking For (requirements/qualifications)
- Schedule and Hours (schedule)
- Reporting Structure (maybe not needed)
- Typical Class Essential Duties (more duties)
- Knowledge Of, Ability To, Skill In (knowledge, abilities, skills)
- Training, Experience & Certifications (education/experience)
- Licensing And Certification Requirements (none)
- Supplemental Information & Physical Requirements (physical requirements)
- etc.
We need to decide sections: About the role (intro), Responsibilities (duties), Requirements (maybe combine qualifications, knowledge, abilities, skills), Benefits (maybe from Why Join Our Team?), Pay (not mentioned), Schedule (Schedule and Hours). Benefits: maybe training, flexible scheduling, etc. Not explicit benefits like health insurance. Could include "Why Join Our Team" as Benefits? But guidelines: Benefits section only if posting actually states them. It mentions training, flexible scheduling, positive environment. Those could be considered benefits. We'll include Benefits section with those points.
Pay: not mentioned, so omit.
Schedule: we have Schedule and Hours section.
We need to use - for any list of duties/requirements/benefits. Use
for prose.
We must not create sections with filler like "commensurate with experience". Avoid empty.
We need to preserve all substantive info; not invent or summarize away detail. So we need to include details like specific tasks: greeting customers, answering questions, helping visitors navigate facility and its programs, assist with admissions, activity registrations, cashiering duties, learning proper cash handling procedures and front desk operations, assist multiple customers, respond to questions/concerns, manage variety of tasks, maintain clean professional front desk area, follow safety procedures, ensure guests have safe enjoyable experience, etc. Also from Typical Class Essential Duties: attend front desk, provide general info in person/online/telephone about services, processing registrations, issuing memberships/passes, taking fees and cashiering, food and retail sales, similar duties; general oversight of participants for safety and compliance; opens and close facilities as assigned and conduct walkthroughs for participant counts; assists with basic receptionist and clerical work including recordkeeping; prepares and serves food such as popcorn, hotdogs, pretzels, fountain sodas using standard formulas or following directions; stocks supplies such as food or retail sales inventory safely; maintains clean and orderly cashier station and performs routine cleaning tasks; represents City of Casper responding to public, citizens, employees, others promptly, professionally, courteously while maintaining positive customer service demeanor; performs other duties similar nature or level.
Knowledge Of: Receptionist and customer service principles; Cashiering and mathematical calculations; Record keeping.
Ability To: Work variety of shifts including weekends and holidays; Learn cashiering methods and procedures; Learn cash register operation; Routinely demonstrate City of Casper core values; Follow all City safety rules and procedures and report accidents/incidents immediately to supervisor; Facilitate visitor and customer traffic to appropriate destination; Encourage safety protocols to all visitors and customers; Respond to inquiries, complaints, and requests; Maintain attention to detail in work situation with frequent interruptions; Handle multiple customers at same time; Learn general layout of facility to provide assistance; Organize and/or prioritize to be efficient and effective with multiple tasks; Operate modern office equipment, software, and operating systems/applications; Maintain neat and professional appearance; Communicate effectively; Follow written and verbal instructions and direction; Establish and maintain effective working relationships with those contacted in course of work.
Skill In: Cashiering and mathematical calculations; Record keeping; Conflict resolution; Operation of modern office equipment, software, and operating systems/applications; Operating in courteous, knowledgeable and tactful manner with customers, staff and general public; Oral communication sufficient to exchange or convey information and to receive work direction.
Training, Experience & Certifications: High school diploma or equivalent (G.E.D.) preferred; First Aid/CPR preferred; Six months experience in a public setting providing customer service preferred; Must be at least 16 years of age, preferably 18 years of age or older.
Licensing And Certification Requirements: None.
Supplemental Information & Physical Requirements: includes many details about physical requirements, drug testing, etc. We need to preserve substantive info but maybe we can put under a section like "Physical Requirements" or "Additional Information". However guidelines only list specific headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They didn't mention "Physical Requirements" as a standard heading, but we could include if content exists? The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples, but we should prefer those headings. It also says "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So we could add a section like "Physical Requirements" if we want, but not in the list of examples. Safer to stick to the given headings. We can incorporate physical requirements into Requirements or Qualifications? Might be okay to put under Requirements as part of job requirements. But we need to preserve all substantive info; we can include them as list items under Requirements.
Similarly, Supplemental Information & Physical Requirements includes drug testing, background check, etc. Those are also requirements. We'll include them under Requirements.
We need to avoid repeating job title as heading. The title is "Part Time Front Desk Attendant". We'll not use that as heading.
We need to output only HTML fragment, no /, no markdown fences.
Let's structure:
About the role
Join the team at Casper Recreation Center as a Part Time Front Desk Attendant and help create a welcoming, positive experience for our community every day. As one of the first people visitors see when they arrive, Front Desk Attendants play an important role in helping guests feel informed, supported, and excited to enjoy the facility. This position is ideal for someone who enjoys working with people, staying active and engaged throughout the day, and contributing to a friendly, team oriented environment.
Responsibilities
- Greet customers, answer questions, and help visitors navigate the facility and its programs.
- Assist with admissions, activity registrations, and cashiering duties while learning proper cash handling procedures and front desk operations.
- Regularly assist multiple customers at once, respond to questions or concerns, and manage a variety of tasks throughout the shift.
- Maintain a clean and professional front desk area, follow safety procedures, and ensure guests have a safe and enjoyable experience at the Recreation Center and Aquatic Center.
- Attend the front desk of a Parks and Recreation facility and provide general information in person, online, or by telephone about assigned recreational facility such as services provided, processing registrations, issuing memberships, passes, taking associated fees and cashiering, food and retail sales, and similar customer service duties.
- Provide general oversight of participants to ensure participant safety and compliance with appropriate policies and general information about the facility and/or events.
- Open and close facilities as assigned and conduct walkthroughs for participant counts as needed.
- Assist with basic receptionist and clerical work including recordkeeping.
- Prepare and serve food such as popcorn, hotdogs, pretzels, and fountain sodas using standard formulas or following directions as assigned.
- Stock supplies such as food or retail sales inventory in a safe and efficient manner.
- Maintain a clean and orderly cashier station and perform routine cleaning tasks as assigned.
- Represent the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
- Perform other duties of a similar nature or level.
Requirements
- High school diploma or equivalent (G.E.D.) preferred.
- First Aid/CPR preferred.
- Six months experience in a public setting providing customer service preferred.
- Must be at least 16 years of age, preferably 18 years of age or older.
- Ability to work a variety of shifts including weekends and holidays.
- Ability to learn cashiering methods and procedures and cash register operation.
- Ability to routinely demonstrate the City of Casper core values.
- Follow all City safety rules and procedures and report all accidents/incidents immediately to supervisor.
- Facilitate visitor and customer traffic to their appropriate destination.
- Encourage safety protocols to all visitors and customers.
- Respond to inquiries, complaints, and requests.
- Maintain attention to detail in a work situation with frequent interruptions.
- Handle multiple customers at the same time.
- Learn general layout of facility to provide assistance to visitors and customers.
- Organize and/or prioritize to be efficient and effective with multiple tasks.
- Operate modern office equipment, software, and operating systems/applications.
- Maintain a neat and professional appearance.
- Communicate effectively.
- Follow written and verbal instructions and direction.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Successful background screen and pre-employment drug test required for employment with the City of Casper.
- Driving records required for all new employees regardless of position's driving requirements; if employee has not held a Wyoming driver's license for the last three years, must provide at own initiation and expense a driving record from previous state(s) of residence.
- Physical demands include stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, and repetitive motions; light work: exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or negligible force constantly to move objects.
- Work indoors in a front desk/counter environment subject to common noises associated with front counter/customer service/office work including telephones, copiers, and printers; position requires frequent sitting, typing, and customer contact both by telephone and in person.
Skills
- Cashiering and mathematical calculations.
- Record keeping.
- Conflict resolution.
- Operation of modern office equipment, software, and operating systems/applications.
- Operating in a courteous, knowledgeable and tactful manner with customers, staff and general public.
- Oral communication sufficient to exchange or convey information and to receive work direction.
Benefits
- Training provided to learn facility layout, customer service expectations, cashiering procedures, and other skills needed to succeed.
- Flexible scheduling makes this an excellent fit for students, individuals seeking supplemental income, or anyone looking for meaningful part‑time work in a positive environment.
- Opportunity to connect with people and be part of a community‑focused organization.
- No two days are exactly the same; interact with a wide variety of visitors while helping them enjoy
for prose. We must not create sections with filler like "commensurate with experience". Avoid empty. We need to preserve all substantive info; not invent or summarize away detail. So we need to include details like specific tasks: greeting customers, answering questions, helping visitors navigate facility and its programs, assist with admissions, activity registrations, cashiering duties, learning proper cash handling procedures and front desk operations, assist multiple customers, respond to questions/concerns, manage variety of tasks, maintain clean professional front desk area, follow safety procedures, ensure guests have safe enjoyable experience, etc. Also from Typical Class Essential Duties: attend front desk, provide general info in person/online/telephone about services, processing registrations, issuing memberships/passes, taking fees and cashiering, food and retail sales, similar duties; general oversight of participants for safety and compliance; opens and close facilities as assigned and conduct walkthroughs for participant counts; assists with basic receptionist and clerical work including recordkeeping; prepares and serves food such as popcorn, hotdogs, pretzels, fountain sodas using standard formulas or following directions; stocks supplies such as food or retail sales inventory safely; maintains clean and orderly cashier station and performs routine cleaning tasks; represents City of Casper responding to public, citizens, employees, others promptly, professionally, courteously while maintaining positive customer service demeanor; performs other duties similar nature or level. Knowledge Of: Receptionist and customer service principles; Cashiering and mathematical calculations; Record keeping. Ability To: Work variety of shifts including weekends and holidays; Learn cashiering methods and procedures; Learn cash register operation; Routinely demonstrate City of Casper core values; Follow all City safety rules and procedures and report accidents/incidents immediately to supervisor; Facilitate visitor and customer traffic to appropriate destination; Encourage safety protocols to all visitors and customers; Respond to inquiries, complaints, and requests; Maintain attention to detail in work situation with frequent interruptions; Handle multiple customers at same time; Learn general layout of facility to provide assistance; Organize and/or prioritize to be efficient and effective with multiple tasks; Operate modern office equipment, software, and operating systems/applications; Maintain neat and professional appearance; Communicate effectively; Follow written and verbal instructions and direction; Establish and maintain effective working relationships with those contacted in course of work. Skill In: Cashiering and mathematical calculations; Record keeping; Conflict resolution; Operation of modern office equipment, software, and operating systems/applications; Operating in courteous, knowledgeable and tactful manner with customers, staff and general public; Oral communication sufficient to exchange or convey information and to receive work direction. Training, Experience & Certifications: High school diploma or equivalent (G.E.D.) preferred; First Aid/CPR preferred; Six months experience in a public setting providing customer service preferred; Must be at least 16 years of age, preferably 18 years of age or older. Licensing And Certification Requirements: None. Supplemental Information & Physical Requirements: includes many details about physical requirements, drug testing, etc. We need to preserve substantive info but maybe we can put under a section like "Physical Requirements" or "Additional Information". However guidelines only list specific headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They didn't mention "Physical Requirements" as a standard heading, but we could include if content exists? The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples, but we should prefer those headings. It also says "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So we could add a section like "Physical Requirements" if we want, but not in the list of examples. Safer to stick to the given headings. We can incorporate physical requirements into Requirements or Qualifications? Might be okay to put under Requirements as part of job requirements. But we need to preserve all substantive info; we can include them as list items under Requirements.
Similarly, Supplemental Information & Physical Requirements includes drug testing, background check, etc. Those are also requirements. We'll include them under Requirements.
We need to avoid repeating job title as heading. The title is "Part Time Front Desk Attendant". We'll not use that as heading.
We need to output only HTML fragment, no /, no markdown fences.
Let's structure:
About the role
Join the team at Casper Recreation Center as a Part Time Front Desk Attendant and help create a welcoming, positive experience for our community every day. As one of the first people visitors see when they arrive, Front Desk Attendants play an important role in helping guests feel informed, supported, and excited to enjoy the facility. This position is ideal for someone who enjoys working with people, staying active and engaged throughout the day, and contributing to a friendly, team oriented environment.
Responsibilities
- Greet customers, answer questions, and help visitors navigate the facility and its programs.
- Assist with admissions, activity registrations, and cashiering duties while learning proper cash handling procedures and front desk operations.
- Regularly assist multiple customers at once, respond to questions or concerns, and manage a variety of tasks throughout the shift.
- Maintain a clean and professional front desk area, follow safety procedures, and ensure guests have a safe and enjoyable experience at the Recreation Center and Aquatic Center.
- Attend the front desk of a Parks and Recreation facility and provide general information in person, online, or by telephone about assigned recreational facility such as services provided, processing registrations, issuing memberships, passes, taking associated fees and cashiering, food and retail sales, and similar customer service duties.
- Provide general oversight of participants to ensure participant safety and compliance with appropriate policies and general information about the facility and/or events.
- Open and close facilities as assigned and conduct walkthroughs for participant counts as needed.
- Assist with basic receptionist and clerical work including recordkeeping.
- Prepare and serve food such as popcorn, hotdogs, pretzels, and fountain sodas using standard formulas or following directions as assigned.
- Stock supplies such as food or retail sales inventory in a safe and efficient manner.
- Maintain a clean and orderly cashier station and perform routine cleaning tasks as assigned.
- Represent the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
- Perform other duties of a similar nature or level.
Requirements
- High school diploma or equivalent (G.E.D.) preferred.
- First Aid/CPR preferred.
- Six months experience in a public setting providing customer service preferred.
- Must be at least 16 years of age, preferably 18 years of age or older.
- Ability to work a variety of shifts including weekends and holidays.
- Ability to learn cashiering methods and procedures and cash register operation.
- Ability to routinely demonstrate the City of Casper core values.
- Follow all City safety rules and procedures and report all accidents/incidents immediately to supervisor.
- Facilitate visitor and customer traffic to their appropriate destination.
- Encourage safety protocols to all visitors and customers.
- Respond to inquiries, complaints, and requests.
- Maintain attention to detail in a work situation with frequent interruptions.
- Handle multiple customers at the same time.
- Learn general layout of facility to provide assistance to visitors and customers.
- Organize and/or prioritize to be efficient and effective with multiple tasks.
- Operate modern office equipment, software, and operating systems/applications.
- Maintain a neat and professional appearance.
- Communicate effectively.
- Follow written and verbal instructions and direction.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Successful background screen and pre-employment drug test required for employment with the City of Casper.
- Driving records required for all new employees regardless of position's driving requirements; if employee has not held a Wyoming driver's license for the last three years, must provide at own initiation and expense a driving record from previous state(s) of residence.
- Physical demands include stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, and repetitive motions; light work: exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or negligible force constantly to move objects.
- Work indoors in a front desk/counter environment subject to common noises associated with front counter/customer service/office work including telephones, copiers, and printers; position requires frequent sitting, typing, and customer contact both by telephone and in person.
Skills
- Cashiering and mathematical calculations.
- Record keeping.
- Conflict resolution.
- Operation of modern office equipment, software, and operating systems/applications.
- Operating in a courteous, knowledgeable and tactful manner with customers, staff and general public.
- Oral communication sufficient to exchange or convey information and to receive work direction.
Benefits
- Training provided to learn facility layout, customer service expectations, cashiering procedures, and other skills needed to succeed.
- Flexible scheduling makes this an excellent fit for students, individuals seeking supplemental income, or anyone looking for meaningful part‑time work in a positive environment.
- Opportunity to connect with people and be part of a community‑focused organization.
- No two days are exactly the same; interact with a wide variety of visitors while helping them enjoy