Front Desk Attendant - Casper Ice Arena

About the role

The Casper Ice Arena is seeking four part-time Customer Service Stars to join their team. This role involves greeting guests, assisting with class registrations, memberships, and passes, operating point-of-sale systems, performing light clerical duties, and supporting the community through friendly interactions.

Responsibilities

• Greet guests with a smile and assist with class registrations, memberships, and passes
• Operate point-of-sale systems with confidence
• Perform light clerical duties to keep things running smoothly
• Be a key part of a team that brings joy and recreation to the community

Requirements

• Attend the front desk of a Parks and Recreation facility and provide general information
• Open and close facilities as assigned and conduct walkthroughs for participant counts as needed
• Absorb basic receptionist and clerical work including recordkeeping
• Assist with food service and stock supplies
• Maintain a clean and orderly cashier station and perform routine cleaning tasks
• Represent the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner
• Provide courteous customer service associated with point-of-sale systems, class registrations, memberships, passes, basic clerical duties, and other related work as required

Qualifications

• High school diploma or equivalent (G.E.D.) preferred
• First Aid/CPR preferred
• Six months experience in a public setting providing customer service preferred
• Must be at least 16 years of age, preferably 18 years of age or older

Skills

• Cashiering and mathematical calculations
• Record keeping
• Conflict resolution
• Operation of modern office equipment, software, and operating systems/applications
• Operating in a courteous, knowledgeable and tactful manner with customers, staff and general public
• Oral communication sufficient to exchange or convey information and to receive work direction

Benefits

Supportive team environment, flexible hours, opportunities to grow within Parks & Rec, and the chance to make a difference in the community.

Pay

Details on pay are not specified in the job posting.

Schedule

Shifts include nights and weekends.