Front Desk Attendant

Position Summary

Responsible for manning the front desk at the Jake Nevin Field House/Talley Athletic Center: greet and direct all visitors; handle all department mail; and answer the general information telephone line. All duties must be completed in compliance with University and NCAA rules and regulations.

Duties and Responsibilities

• Greeting visitors in a warm and welcoming manner that will reflect positively on the university, directing them to the correct office or individual, and answering any questions that individual may have.
• Sorting and delivery of mail and handling delivery of packages.
• Answering phone in a welcoming manner.
• Walk around and inspect facilities for open doors, trash, etc.

Minimum Qualifications

• A High School Diploma Required.
• Ability to direct visitors to proper office, coach or university location.
• Understanding the weekly schedule within all Villanova athletic facilities to quickly assist any questions an individual may have. Weekly schedule will always be provided Monday morning.
• Ability to interact with staff, coaches and visitors on a regular basis.
• Create a memorable welcoming experience to reflect positively on Villanova University.
• Ability to operate select office machines.
• Ability to operate phone systems.
• Basic computer skills.
• Villanova University attire or button down/collared shirt. Khaki or dress pants. Hats are permitted but must be Villanova or Nike branded. Must be worn forward. Clean sneakers or dress shoes.

Preferred Qualifications

• Good people skills, customer service skills a plus.

Physical Requirements and/or Unusual Work Hours

• Some inspection of facilities may be required at various times of the day.
• Working through packages in the mail room.