Front Desk Attendant

Vitro Carlisle, PA • Monday - Friday 7a to 3p, holidays included • $17.50 per hour

About the role

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer; veterans and candidates with military experience are encouraged to apply.

Military Occupational Specialty Codes: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1

Responsibilities

• Maintain an assigned work area, which may be a business entrance, and perform housekeeping duties to ensure cleanliness and adhere to safety policies
• Offer hospitality services to guests and create a positive first impression
• Anticipate and respond to guest's needs in a friendly and positive, helpful manner
• Communicate clearly and professionally
• Enact facility emergency procedures when necessary
• Remain calm, professional, and polite when working with disgruntled guests
• Maintain knowledge of relevant products, policies, and procedures
• Direct customers to the appropriate department based on their needs
• Work as a team player and actively contribute to the efforts of all other departments
• Attend all required meetings and training sessions
• Provide optimal levels of customer service wherever possible

Requirements

• Must be 18 years of age or older
• Basic knowledge of computer skills, transferring/accepting calls, data entry, email communication, and multitasking

Qualifications

• No experience required; on-the-job training provided
• No high school diploma, GED, or college degree required
• One (1) year of prior customer service or similar experience preferred

Benefits

ABM offers a comprehensive benefits package. For details, visit ABM Employee Benefits | Front Line Team Members.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and more efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.