Front Desk Attendant

About the role

FFC Park Ridge is seeking a Front Desk Attendant to join our team. This part-time position requires availability on Mondays 10am-1pm, Tuesdays 7am-1pm, Wednesdays 9am-1pm, and Fridays 1pm-5pm.

Duties and Responsibilities

• Greet members by name and create a great first impression of the club
• Check-in members and guests to the club
• Act as liaison between current and prospective members and Membership Department
• Answer incoming calls professionally
• Field all member questions, concerns, and complaints
• Provide additional support to the Membership Experience Manager as needed
• Perform opening and closing functions regarding the front desk
• Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
• Attend all required department and club staff meetings
• Provide a clean, safe and healthy environment for members, guests, and co-workers

Benefits

• Dental and Vision insurance through Blue Cross Blue Shield of Illinois
• 401K with company match
• Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)
• Access to FFC University courses and discounted certifications
• Complimentary club membership to all FFC locations
• 25% off Spa, Retail, and Fitness classes
• Employee Appreciation programs including Pet Insurance and T-Mobile discounts
• Training and development resources
• Wellness resources
• Inclusive and welcoming team culture

Training

FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.