Front Desk Associate

About the role

The Front Desk Associate is responsible for providing exceptional customer service, managing guest check-in/check-out processes, and ensuring the cleanliness and safety of the property.

Responsibilities

• Welcoming guests and assisting with their needs
• Managing check-in and check-out procedures
• Maintaining guest records and ensuring accurate billing
• Cleaning and maintaining common areas
• Handling emergencies and guest inquiries
• Ensuring compliance with health and safety protocols

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work flexible hours including weekends and holidays
• Basic computer skills (Microsoft Office)

Qualifications

• Previous experience in hospitality or customer service preferred
• Passion for providing excellent guest experiences

Skills

• Customer service orientation
• Attention to detail
• Problem-solving abilities
• Team player

Benefits

• Comprehensive insurance coverage
• Flexible scheduling options
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Variable schedule based on property needs