Front Desk Associate

Job Summary

We are seeking a Front Desk Associate to join the team at our successful sports institute and training facility. As a Front Desk Associate, your goal is to increase membership numbers through member referrals, cold calls, walk-in visits and lead conversions. The ideal candidate has excellent customer service and sales skills, a positive attitude, and a love of fitness and sports performance.

Responsibilities

• Greet members, guests, and prospective members as they arrive at the facility
• Check the members in as they enter the facility
• Answer phone calls and assist members as needed
• Communicate with inbound leads and potential members through calls, texts, emails, and in-person meetings
• Communicate with outbound leads and potential partners through calls, texts, emails and in-person meetings
• Contact local businesses about sponsorship
• Provide an excellent onboarding experience
• Aid members with resolving any concerns or complaints

Qualifications

• A high school diploma/GED is required
• Previous customer service or sales experience is preferred
• Proficiency in MS Office and other computer programs is necessary
• Positive, motivating, and effective interpersonal communication skills are essential
• Excellent organizational and time management skills are required

Pay

$18.00 - $22.00 per hour

Benefits/Perks

• Employee discounts
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation