Front Desk Associate

About the Role

Orthopaedic Specialists of Austin is hiring a full-time Front Desk Associate for our Registration department in Austin, TX. This position will be responsible for covering shifts at our Hyde Park and Lakeway locations.

Responsibilities

• Coordinate daily activities of the facility to ensure smooth operations
• Handle secretarial and business aspects of patient care, including scheduling procedures and office appointments
• Manage reception, bookkeeping, and other clerical support duties with a focus on customer service
• Check out patients after they have been seen by the provider
• Schedule tests and follow-up appointments
• Educate patients on their next treatment steps as provided by the provider

Requirements

• High School Diploma or Equivalent
• Registration experience preferred
• Strong computer literacy, typing ability, and knowledge of medical terminology
• Strong customer service skills
• Skill in communicating effectively with physicians and clients
• Electronic medical record experience preferred