Front Desk Associate

About the role

We are looking for outgoing, professional individuals who enjoy working with guests and providing excellent customer service. Because hotels operate 7 days a week, applicants should have reliable transportation and be available to work their scheduled shifts, including weekends and holidays when required.

Responsibilities

• Welcome and assist guests in a friendly and professional manner
• Check guests in and out
• Answer phones and assist with reservations
• Respond to guest questions and concerns
• Process payments accurately
• Maintain a clean and organized front desk
• Communicate with housekeeping and other departments
• Follow all hotel policies and procedures
• Provide excellent guest service throughout the shift

Qualifications

• Previous hotel or customer service experience preferred
• Strong communication and customer service skills
• Dependable and punctual
• Comfortable using computers and learning hotel systems
• Professional appearance and attitude
• Must be able to work a flexible schedule, including weekends and holidays

Pay

$17.00 to $19.00 based on experience.