Front Desk Associate

Essential Responsibilities

• Ensure an exceptional level of customer service is being provided to all residents and guests.
• Warmly greet and verify residents and guests upon entry into the amenity space.
• Promptly answer phone calls, requests, and questions.
• Aid coworkers in any manner necessary to maintain a collective, smooth effort in providing excellent services.
• Respond to resident inquiries in a timely manner, with accurate and thorough information.
• Maintain a clean, neat, organized, and presentable front desk area at all times.
• Tour facility spaces to spot check cleanliness and showroom quality condition.
• Maintain confidentiality of residents’ information.
• Provide business services such as making photocopies, sending faxes, electronic scanning, etc.
• Reserve event / amenity space for residents as requested (where applicable).
• Always exceed client’s expectations and needs.
• Wear corporate / building approved uniform for each specific LIVunLtd location where you are working.
• Maintain strong communication with LIVunLtd coworkers.
• Adhere and adapt to all current and new LIVunLtd policy, procedures and initiatives.
• Perform additional duties and responsibilities specific to the location / building and upon the request of your manager.

Skills And Qualifications

• Ability to communicate clearly and effectively – ability in multiple languages is an additional asset.
• Basic knowledge of surrounding neighborhood and a razor sharp sense of hospitality.
• Excellent customer service skills and a positive, friendly attitude.
• Maintains the ability to multitask, be a team player, be trustworthy and a fast learner.
• Flexibility to work days, nights and / or weekends.
• Proficient with G Suite, Word, and Excel.

Benefits

• Growth opportunities
• A fun, friendly, professional working environment
• Competitive compensation within industry standards