Front Desk Associate

Eyecare Associates has been caring for families in the New Orleans community for over 40 years. Our doctors’ experience and commitment to their patients’ comprehensive eye care needs, has made them some of the most highly respected and trusted eye care providers in the south. Our team is dedicated to making certain our patients benefit from the safest and latest technological advances in vision health. The Front Desk Associate serves as the first point of contact for patients and visitors, creating a welcoming environment, handling patient check in/outs, managing calls/emails, scheduling, providing information, resolving issues, and performing administrative tasks like data entry ensuring smooth operations and excellent customer service in medical facilities. Education High School Diploma or Equivalent Certificate Required Skills Minimum 2 years of experience in a medical office/health care setting Minimum 2 years of health care insurance experience Strong computer knowledge and skills with a minimum typing speed of 30 WPM Strong desire to assist others and provide excellent customer service Must be highly dependable and organized Outstanding interpersonal skills An impeccably clean, polished, professional image The ability to learn quickly, retain training, problem solve and think independently Preferred Skills Understanding of medical terminology Dependable transportation required to travel to other offices as required Must be flexible with traveling to various locations. Ability to pay attention to detail Ability to maintain confidentiality The ability to seek instruction in areas where he/she is not knowledgeable The ability to recognize inconsistencies Education Graduation from an accredited high school We offer a competitive benefits package to our employees MedicalDentalVision401k w/ MatchHSA/FSATelemedicineGenerous PTO Package We also offer the following benefits for FREE Employee Discounts and PerksEmployee Assistance ProgramGroup Life/AD&D Short Term Disability Insurance Long Term Disability Insurance EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.