Front Desk Associate

About WoofHaus Woofhaus part of Digs Dog Care, and is a boutique dog daycare, kennel-free overnights, enrichment + grooming facility located in the Platt Park area of Denver. We are looking for a part-time Front Desk Associate to meet and greet our incredible clientele, greet the pups and ensure all questions are answered! Who We Are Looking For A love for the pet care industryExceptional client serviceExcellent communication skills, both written and oralCritical thinker with problem-solving abilitiesTerrific organizational skillsWorks well under pressureAble to multi-taskA willingness to learn and take directionStrong work ethicConsistency and reliabilityComputer skillsA Team playerHave a positive attitudeSome knowledge of dog breeds and behaviors and experience in the yard are an asset What The Job Entails Commitment to the welfare of our clientsTeam attitudeInitiativeAnswering the phone in a professional and courteous manner / responding to emailsTaking and booking reservations for both grooming, daycare, overnights, enrichment and K9 massageChecking dogs in and outTaking paymentWorking with the pet industry specific program 'Goose' Regular communication with back of house Team membersSome physical labor (working with dogs)Organize paperwork for new clientsMaking calls to vets to obtain vaccination recordsCleaning inside of lobby area and front entrance area outsideWillingness to learn and continue education about the industry & dogsNote: this position requires a fair amount of walking *MUST BE ABLE TO WORK WEEKENDS ON OCCASION* The right candidate will possess a professional, upbeat and calm demeanor in sometimes a lively, unpredictable environment. If this sounds like you, we want to hear from you! Please send your resume along with a cover letter as to why you are interested in this position. What We Offer At Digs, we take care of our pack. Dental and vision benefits kick in shortly after your start date, and at 90 days you're eligible for a 401(k) with up to 4% company match. At 6 months, medical benefits become available to full-time teammates, and after one year you can join our DigIn Shared Ownership Program — because we believe the people who build Digs should share in its success. Many locations also offer teammates discounted DayPlay as a little extra perk. Digs Dog Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws. We are committed to diversity and inclusion and encourage all qualified individuals to apply.