Front Desk Associate

Job Summary

The front desk position is very important as it is the first and last employee to engage with our customers & members every time they visit. This role is designed to provide a welcoming introduction to each person who walks into the D1 facility. As a front-desk associate you will answer customer service related questions, keep track of who is coming in and out of the facility, and assist with the operations of the business.

Qualifications

• Must be a high-energy individual
• Must have an outgoing personality that wants to be social
• Must have 3 credible references

Responsibilities

• Complete Opening Checklist when opening the facility
• Complete Closing Checklist when closing the facility
• Answer all customer support questions for current and new members
• Answer phone calls and take messages for Recruiters and Management
• Check clients into workouts and ensure attendance is 100% correct
• Ensure bathrooms are stocked with all necessary supplies
• Ensure facility cleaning supplies are stocked and ready for use
• Keep fridge and shelves fully stocked of food and drink
• Keep gear displays stocked and neat
• Keep track of all cleaning and retail inventory
• Process all ancillary purchases in MINDBODY
• Complete daily social media tasks

Company Overview

Motivate and inspire all to be their best and achieve their goals through training with world-class coaches. The culture of D1 separates us as we are all driven to help those around us. D1 is passionate about impacting and changing lives.