Front Desk Associate

Responsibilities

• Welcome and check in patients with professionalism and warmth.
• Answer and direct incoming phone calls.
• Schedule, reschedule, and confirm patient appointments.
• Verify patient demographics and insurance information.
• Collect co-pays and process patient payments.
• Maintain accurate electronic medical records.
• Provide exceptional customer service to patients and visitors.
• Cookordinate with providers and clinical staff to ensure efficient patient flow.
• Perform general administrative and clerical duties as needed.

Qualifications

• Previous medical front desk or medical office experience preferred.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Experience with electronic medical records (EMR) preferred.
• Knowledge of insurance verification and medical office procedures is a plus.
• Proficient with computers and Microsoft Office.
• Professional, dependable, and detail-oriented.
• Ability to work well in a fast-paced team environment.