Front Desk Associate

About the role

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Responsibilities

• Managing front desk operations
• Greeting and assisting guests, answering phones, and directing calls
• Opening and closing the Community Center as shift requires
• Checking in members and guests to ensure planned use of the facilities
• Registering residents for special events and collecting payment
• Aiding the Membership Coordinator with an array of administrative duties
• Enforcing policies and procedures
• Maintaining a clean and inviting front desk environment

Requirements

• At least 6 months of customer service experience with basic cash handling skills
• A dynamic, professional individual with a strong sense of organization, attention to detail, and problem-solving skills
• Outgoing with a professional personality
• Must work well independently and within a group
• Excellent people skills, with a commitment to customer service
• Ability to communicate effectively orally and in writing
• Strong computer skills including a strong working knowledge of MS Office programs

Qualifications

• Must pass a pre-employment drug screen and background check
• Driving requirement: Must hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits
• Physical requirements: Mobility, ability to lift and carry supplies or equipment up to 25 pounds, extended sitting or standing capability to sit or stand for extended periods during meetings or events

Skills

• Customer service skills
• Administrative duties
• Front desk operations
• Problem-solving skills
• Attention to detail
• Organizational skills

Benefits

• Support Programs – Employee Assistance Program (EAP) and Calm Health
• Paid sick leave eligibility as a part-time employee, depending on state and local laws
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions
• Competitive pay, depending on experience
• Part-time, flexible schedule

Pay

Competitive pay, depending on experience

Schedule

Part-time, flexible schedule

What We Offer

• Support Programs – Employee Assistance Program (EAP) and Calm Health
• Paid sick leave eligibility as a part-time employee, depending on state and local laws
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions
• Competitive pay, depending on experience
• Part-time, flexible schedule