Front Desk Associate

About the role

We offer a happy and friendly work environment in Auburn, MA, and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting.

Schedule

• Full-time position
• Monday through Friday
• 8:30 AM to 4:30 PM
• No weekends

Responsibilities

• Schedule patient appointments either in person or over the phone
• Maintain patient files abiding by HIPAA regulations
• Verify patient insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Deliver exceptional customer service to patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing
• Experience working in a professional office environment preferred

Benefits

• 401(k) with a 4% match after one year
• Health, dental, and vision insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 paid holidays
• Paid time off
• Paid birthday day off
• Employee Assistance Program (EAP)
• Monthly bonus if office goals are reached

Pay

$19.00 per hour