Front Desk Associate
Banya 5 Urban Spa · Seattle, WA · 1 mo ago
OTHRFull-time
Responsibilities
- Greet clients as they enter the Banya
- Provide excellent service to clients at Banya 5’s standards
- Handle and diffuse client issues professionally
- Check in and check out clients of facility
- Book and coordinate spa appointments
- Neatly stock towels throughout the shift
- Describe services and facility
- Encourage clients to upgrade services and purchase retail items
- Process payments in the POS software
- Cash Handling
- Keep work area clean and organized
- Lobby to be clean and organized
- Floors to be kept clean and free of debris
- Outside Entry to be clean and swept when needed
- Follow daily task lists
- Replenish printed materials as needed
Personal Attributes
- Upbeat, friendly and energetic
- People-oriented with a positive attitude
- Thrives in a customer service-focused environment
- Team player who values relationships with co-workers
Benefits
- All Banya 5 employees enjoy significant fringe benefits including full use of the spa facilities for themselves and their immediate family
- spa service and retail discounts
- complimentary quarterly spa services