Front Desk and Sales Associate- Must have weekend availability (MISSION ROCK)

Key Responsibilities

• Front Desk & Client Relations:
  • Open/Close the Studio: Ensure the studio is ready for classes and clients, including setting up and closing down at the end of the day.
  • Client Check-In: Greet clients with a warm, welcoming demeanor and check them in for their sessions.
  • Client Inquiries: Address questions and concerns in-person, over the phone, and via email. Provide information on classes, services, memberships, and retail offerings.
  • Customer Service: Deliver exceptional customer service that reflects the brand values of MNTSTUDIO. Assist clients with scheduling, membership support, and any other studio-related needs.
  • Childcare Support: Care for children in the studio’s childcare area when needed, ensuring a safe and enjoyable environment for both parents and kids.
• Sales & Membership Management:
  • Lead Management: Respond to inbound leads and help convert potential clients into members through phone, email, text, and in-person conversations.
  • Membership Sales: Actively promote MNTSTUDIO memberships and retail products. Assist with membership sign-ups and renewals, and educate clients on the benefits of joining the studio.
  • Special Events & Promotions: Support the management team with studio events, promotions, and other initiatives to drive new business and enhance client experience.
• Studio Operations:
  • Studio Maintenance: Keep the studio space tidy and organized, ensuring all equipment and amenities are in top condition.
  • Inventory Management: Take inventory and restock retail when needed.
  • Collaboration: Work closely with the rest of the team to ensure seamless operations, contribute ideas for improving the studio environment, and maintain a positive, energetic atmosphere.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift

• Day shift
• Evening shift
• Morning shift