Front Desk Agent - Marriott Beverly Hills

Greet and communicate cordially with guests

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.

Assist in pre-registration and blocking of reservations

Absolutely assist in pre-registration and blocking of reservations when necessary.

Post charges accurately and efficiently

• Promptly, accurately and efficiently know how and where to post all charges.

Manage cash handling

• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.

Block rooms based on reservations

• Review any reservations with special requests and work to block rooms accordingly.

Know hotel rates and procedures

• Have working knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations.
• Should be able to take reservations in approximately 2 minutes.

Cancellation and relocation procedures

• Know and follow cancellation procedures and relocation procedures when necessary.

Hourly Pay rate

Hourly Pay rate: $25.00