Front Desk Agent-Full Time, $35.84/Hour

Responsibilities

• Assist guests during check-in and check-out, phone interaction, and face-to-face interaction
• Aid guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort
• Enhance guests' stay through providing information about resort services & activities and surrounding areas as needed

Requirements

• Strong computer skills and knowledge are required
• Must feel comfortable handling large amounts of money and possess a high-level of integrity
• Must stay calm in highly stressful situations and be knowledgeable of emergency procedures
• Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.)
• Empowered to, and must have ability to confidently utilize service recovery methods

Qualifications

• Previous cash handling experience
• Previous computer experience
• Ability to perform in a fast-paced and sometimes stressful working environment
• Ability to multi-task
• Enthusiastic about interacting and helping guests
• Receptive to special requests
• Willing to follow instructions and take direction

Benefits

• 100% full coverage of healthcare for you and your eligible dependents
• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Pay

$35.84 per hour

Schedule

Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

Submitting Your Application

To apply, click “Apply for this job” below and complete the application process. For more information on our benefits, visit: https://jobs.disneycareers.com/benefits.