Front Desk Agent (Full Time)

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, duplicate lines, etc. We need to parse the posting. Content: - Intro: Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! - What's In It For You? When You Join SHG you'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! SHG provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Parental Leave Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! - Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. - JOB DUTIES AND RESPONSIBILITIES: list items. - EDUCATION AND EXPERIENCE: Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education - KNOWLEDGE, SKILLS AND ABILITIES: Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills - The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. Schulte Hospitality Group is an Equal Opportunity Employer. Compensation Range 18.00 Compensation Range 18.00 We need to remove boilerplate: EEO, equal-opportunity, scam-warning, cookie/navigation/legal, duplicated lines, application instructions. Also remove "The hiring process may consist..." etc. Also remove "Compensation Range 18.00" duplicate? Actually we need to include Pay section only if posting actually states them. It says "Compensation Range 18.00". That's a specific compensation detail: $18.00 per hour? It's repeated. We can include Pay section with that detail. However we need to avoid filler like "commensurate with experience". This is specific: 18.00. So we can include Pay. Schedule: Not mentioned. So no Schedule section. Benefits: we have many benefits listed. So include Benefits section. About the role: we have introductory paragraph about mission, culture, etc. Could be About the role. Responsibilities: list duties. Requirements: maybe Education and Experience. Qualifications: maybe Knowledge, Skills and Abilities. Skills: maybe separate? But we can combine Knowledge, Skills and Abilities as Skills section. However we need to follow headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can decide to include sections that have content. We have content for About the role (intro). Responsibilities (duties). Requirements (education/experience). Qualifications (maybe knowledge, skills, abilities). Skills (maybe we could split but we have overlapping). Could combine Knowledge, Skills and Abilities into Skills section. Or we could have Qualifications for education/experience and Skills for abilities. Let's map: - About the role: introductory paragraphs about company mission, culture, etc. - Responsibilities: job duties list. - Requirements: Education and Experience (minimum 1 year front desk, in-depth knowledge, high school). - Qualifications: maybe we could put "Knowledge, Skills and Abilities" as Qualifications? But Qualifications often includes skills. However we have separate Skills heading. Could put Knowledge, Skills and Abilities under Skills. Then Qualifications could be empty? Better to follow typical: Requirements = education/experience; Qualifications = knowledge, skills, abilities; Skills = maybe specific skills like basic computer skills, communication, etc. But we have overlapping. We could decide to include only sections with distinct content: About the role, Responsibilities, Requirements, Qualifications (knowledge, skills, abilities), Benefits, Pay. That's five sections. Skills could be omitted if we put those under Qualifications. But the instruction says to use those headings if we have content. It's okay to omit Skills if we don't have distinct content beyond what's in Qualifications. However we have "Basic computer skills, Ability to communicate effectively verbally and in writing, Ability to exceed expectations of guests and team members, Excellent time management skills". Those are skills. Could put them under Skills. Then Qualifications could be something else? But we don't have other qualifications besides education/experience. So maybe we swap: Requirements = education/experience; Qualifications = knowledge, skills, abilities; Skills = maybe we could leave empty or not include. Better to include Skills and put those skill items there, and Qualifications maybe we could put something like "Minimum of one (1) year in Front Desk Operations, In-depth knowledge of hotel Front Desk operations, Minimum of High School education". But that's more like requirements. Hmm. Let's think: The headings are suggestions; we should use them when we have real specific content. We can decide which content maps to which heading logically. - About the role: company overview, mission, culture. - Responsibilities: duties list. - Requirements: education and experience. - Qualifications: maybe we could put "Knowledge, Skills and Abilities" as qualifications. - Skills: maybe we could separate "Basic computer skills, Ability to communicate effectively verbally and in writing, Ability to exceed expectations of guests and team members, Excellent time management skills" as skills. But then Qualifications would be empty if we move knowledge/skills to Skills. However we could treat Qualifications as "Minimum of one (1) year in Front Desk Operations, In-depth knowledge of hotel Front Desk operations, Minimum of High School education". That's more like requirements. But we already used Requirements for education/experience. Could combine. Given the instruction: "Prefer a few substantive sections over many thin ones." So we should not create many thin sections. Better to combine similar items. Thus we could have: - About the role (intro) - Responsibilities (duties) - Requirements (education/experience + knowledge, skills, abilities) maybe as one section. - Benefits (list) - Pay (compensation range) That's 5 sections. That seems reasonable. We must not repeat job title as heading. Not include Job ID etc. We must remove duplicated lines: "Perform various other duties as assigned" appears twice; we should keep only one instance. Also remove "The hiring process may consist..." etc. Also remove "Compensation Range 18.00" duplicate; keep one. Also remove "Paid Time Off (PTO) is available for eligible associates..." maybe that's part of benefits but we already have PTO listed in benefits; we can keep it as part of benefits but we already have PTO in benefits list; we can keep it but not duplicate. We need to preserve all substantive information. Let's extract substantive content: About the role / company overview: - Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! - What's In It For You? When You Join SHG you'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! SHG provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Parental Leave Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! - Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. We could combine these into About the role section. Responsibilities (JOB DUTIES AND RESPONSIBILITIES): List: - Greets guests as they arrive, focus on personal recognition - Reviews arrival lists daily and assists in preparing and assembling welcome amenities - Escort VIPs to room and check them in prior to arrival - Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed - Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. - Keep front desk area clean and organized. - Assisting with lobby activation as needed. - Utilize proper procedures when handling guest PPI data. - Follow checklist when going through check in or check out with guest. - Always retrieve necessary identification documents and form of payment upon arrival. - Attends promptly to guest needs and inquiries - Perform various other duties as assigned (once) We should remove duplicate "Perform various other duties as assigned". Requirements (EDUCATION AND EXPERIENCE): - Minimum of one (1) year in Front Desk Operations - In-depth knowledge of hotel Front Desk operations - Minimum of High School education Qualifications / Skills (KNOWLEDGE, SKILLS AND ABILITIES): - Basic computer skills - Ability to communicate effectively verbally and in writing - Ability to exceed expectations of guests and team members - Excellent time management skills We could put these under Skills section. Benefits (from What's In It For You?): - Work Today, Get Paid today, with Daily Pay!