Front Desk Agent - Courtyard by Marriott Chesterfield MO

Responsibilities

• Greeting and registering guests: Assisting guests with the registration process and assigning rooms.
• Checking in and out guests: Ensuring proper room postings and managing guest accounts.
• Providing guest service: Answering inquiries, making reservations, and addressing guest concerns.
• Performing bookkeeping tasks: Computing bills, collecting payments, and maintaining records.

Requirements

• 1 + year of hotel experience.
• 1+ year customer service experience.

Qualifications

• Proactive and responsive attitude.
• Able to handle various tasks and maintain a high level service.
• This is a full-time position.

Skills

• Exceptional interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.

Benefits

• Professional development opportunities.
• Competitive compensation package.
• Health insurance benefits.
• Employee discounts.

Pay

• $15 - $17 per hour based on experience.

Schedule

• Full-time position.

About KMG Hotels: KMG Hotels was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels.