Front Desk Agent-Choice Branded Hotel

About the role

The Comfort Suites McDonough, Georgia is searching for Front Desk Service Agents. The position will demonstrate the ability to work independently while providing excellent guest service. It will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety is most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area.

Responsibilities

• Work independently to provide excellent guest service
• Follow basic account procedures to ensure hotel's policies are complete and accurate
• Ensure guest security and safety
• Answer guest questions and make recommendations about the hotel and local area

Requirements

• Demonstrate strong communication skills
• Ability to work independently and as part of a team
• Knowledge of basic accounting procedures
• Attention to detail
• Basic computer skills including Microsoft Office

Qualifications

• High school diploma or equivalent
• One year of customer service experience preferred

Skills

• Excellent verbal and written communication skills
• Customer service orientation
• Basic computer skills including Microsoft Office

Benefits

• Comprehensive benefits package
• Flexible schedule
• Professional development opportunities

Pay

• $15.00 - $17.00 per hour based on experience

Schedule

• Variable schedule to accommodate hotel needs