Front Desk Agent
About the role
Deliver unparalleled service, courtesy, and care to our guests.
Respond promptly and effectively to guest questions and requests.
Streamline the check-in and check-out process for guests.
Answer incoming phone calls with promptness and professionalism.
Excel at multitasking in a dynamic environment.
Resolve guest concerns with attentive service recovery.
Responsibilities
- Deliver unparalleled service, courtesy, and care to our guests.
- Respond promptly and effectively to guest questions and requests.
- Streamline the check-in and check-out process for guests.
- Answer incoming phone calls with promptness and professionalism.
- Excel at multitasking in a dynamic environment.
- Resolve guest concerns with attentive service recovery.
Qualifications
- Education: High school diploma or its equivalent.
- Experience: One year of Front Desk experience in hotels preferred.
- One year of experience working in customers service or a guest-facing role required.
- Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel.
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.
- Medical, dental, vision, pet discount program.
- Identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K.
- Life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts.
Pay
Commensurate with experience.
Schedule
Varies based on location and department needs.
Skills
N/A
Benefits
- Comprehensive full-time benefits package.
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday.