Front Desk Agent
About Us
Be part of the opening team at AC Hotel Dallas, where modern European design meets thoughtful, purposeful hospitality. Our Front Desk team creates a seamless and welcoming experience through polished service, attention to detail, and a genuine understanding of each guest’s needs. If you are poised, approachable, and passionate about delivering effortless hospitality from arrival to departure, we invite you to help bring the AC Hotels brand to life in Dallas.
Job Overview
The Front Desk Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Benefits
- Medical, dental, vision, disability, and life insurance
- Generous 401(k) retirement match
- Paid Holidays and Paid Time Off
- Access to Employee Assistance Program and Fund