Front Desk Agent

Responsibilities

• Enthusiastically welcome guests, anticipate their needs, assist with check-in and check-out, and respond promptly.
• Create memorable experiences with a warm, welcoming personality that relates to guests and associates.
• Take initiative to resolve guest complaints and foster guest loyalty.
• Share personal passions and knowledge of services and amenities to help guests feel at home.
• Communicate effectively with team members to ensure guests' needs are met.
• Enjoy multi-tasking at a fast pace with an impeccable eye for detail to maintain accuracy and efficiency.

Qualifications

• Flexibility with work days and hours, although this is a demanding business.
• Previous experience providing service and creating authentic vacation/travel experiences.
• A great communicator with strong verbal and written skills.
• A people person who loves to serve others and can multi-task efficiently.

Benefits

• $500 retention bonus for team members who remain actively employed through October 1, 2026, paid through payroll following the eligibility date.

Pay

• Seasonal positions are for Full-Time (FT) and Part-Time (PT) from May 15, 2026 - October 1, 2026.