Front Desk Agent

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.

Benefits

• Free Epic pass(es) for employees
• Free ski and snowboard lessons
• 40% retail discounts
• Employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development through Epic Service
• Referral Program
• Full-time roles include:
  • Health Insurance (Medical, Dental, and Vision plans for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

About the role

As a Front Desk Associate, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, this is a great starting point with huge potential for upward mobility.

Responsibilities

• Work face-to-face with customers
• Check guests in and out
• Answer phones
• Handle all customer needs
• Maintain a professional appearance and demeanor
• Help resolve discrepancies with guest bills
• Other duties as assigned

Requirements

• Must be at least 18 years of age
• Must be able to communicate fluently in English
• Friendly, strong people skills
• Somewhat strong computer skills

Pay

Starting wage: $20.00/hr - $23.00/hr

Schedule

• Employment Type: Year-round (11-month)
• Shift Type: Full-time hours available

Housing availability: Yes