Front Desk Agent at Marriott Fort Lauderdale North

About the role

The Marriott Fort Lauderdale North is seeking a highly motivated individual to join our Front Desk team. The ideal candidate should have experience in hotel front desk operations, a strong desire to make an impact on others, and an outgoing and engaging personality.

Responsibilities

• Create a memorable first impression for guests by using an engaging personality
• Engage with guests to provide exceptional customer service, including checking in, registering guests, and addressing their needs
• Resolve problems and “WOW” guests through recovery when issues arise
• Promote and sell special hotel programs to guests
• Interact professionally with hotel/resort staff to assist other departments with necessary information
• Maintain house bank, communicate pertinent information to the manager on duty, and follow set procedures for posting, charges, cashing checks, safe deposits, and refunds
• Absolutely available to work various shifts including weekends and holidays

Requirements

• Hotel Front Desk Agent experience desired
• Marriott experience preferred
• High school diploma or equivalent

Qualifications

• A strong desire to make an impact on other people
• Above average computer skills
• Excellent verbal and written communication skills
• Ability to work in a fast-paced setting

Skills

• Outgoing and engaging personality

Benefits

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays
• Ongoing training and development opportunities

Pay

$17/hr

Schedule

Variety of shifts including weekends and holidays