Front Desk Agent

About the role

As a Front Desk Agent at LRC2 Management in Cleveland, MS, you will be the first point of contact for our guests, providing exceptional customer service and assistance. You will be responsible for greeting guests, checking them in and out, answering inquiries, and ensuring their stay is comfortable and enjoyable.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Responsibilities

• Greet and check-in/out guests in a friendly and efficient manner
• Answer phone calls and provide information to guests
• Aid guests with inquiries, requests, and resolving any issues that may arise
• Process payments and maintain accurate records

Requirements

• Excellent communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Knowledge of hotel operations and software systems (preferred)
• Flexibility to work various shifts, including weekends and holidays