Front Desk Agent

About the role

Responsible for providing exceptional customer service to guests in a hotel setting.

Responsibilities

• Welcoming guests and assisting with check-in/check-out procedures
• Managing guest reservations and ensuring accurate room assignments
• Handling guest complaints and resolving issues promptly
• Maintaining cleanliness and organization of guest rooms and public areas
• Operating hotel equipment such as televisions, safes, and elevators

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work flexible hours including weekends and evenings
• Previous hotel experience preferred but not required

Qualifications

• Passion for hospitality and guest satisfaction
• Strong problem-solving and interpersonal skills
• Basic computer literacy including Microsoft Office

Skills

• Customer service orientation
• Attention to detail
• Team player

Benefits

• Comprehensive health insurance
• Flexible scheduling options
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Variable shifts including weekends and evenings

Resources

For more information about the company and job opportunities, visit our resources page.