Front Desk Agent
Lodging Dynamics · Anaheim, CA · 6 mo ago
On-siteManagementFull-time
About the role
Responsible for providing exceptional customer service to guests in a hotel setting.
Responsibilities
- Welcoming guests and assisting with check-in/check-out procedures
- Managing guest reservations and ensuring accurate room assignments
- Handling guest complaints and resolving issues promptly
- Maintaining cleanliness and organization of guest rooms and public areas
- Operating hotel equipment such as televisions, safes, and elevators
Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to work flexible hours including weekends and evenings
- Previous hotel experience preferred but not required
Qualifications
- Passion for hospitality and guest satisfaction
- Strong problem-solving and interpersonal skills
- Basic computer literacy including Microsoft Office
Skills
- Customer service orientation
- Attention to detail
- Team player
Benefits
- Comprehensive health insurance
- Flexible scheduling options
- Professional development opportunities
Pay
- $15.00 per hour
Schedule
- Variable shifts including weekends and evenings
Resources
For more information about the company and job opportunities, visit our resources page.