Jobs · Management · Montana

Front Desk Agent

Lodging Dynamics · Livingston, MT · 1 mo ago
ManagementFull-time

About the role

Responsible for providing exceptional customer service to guests in a hotel setting.

Responsibilities

  • Welcoming guests and assisting with check-in/check-out procedures
  • Managing guest reservations and ensuring accurate room assignments
  • Handling guest complaints and resolving issues promptly
  • Maintaining cleanliness and organization of guest rooms and public areas
  • Operating hotel equipment such as televisions, safes, and elevators
  • Performing inventory checks and reporting discrepancies

Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Ability to work flexible hours including weekends and holidays
  • Previous hotel experience preferred but not required

Qualifications

  • Proficient in Microsoft Office Suite
  • Knowledge of hotel operations and policies
  • Basic computer literacy

Skills

  • Customer service orientation
  • Problem-solving abilities
  • Attention to detail

Benefits

  • Comprehensive health insurance
  • Flexible scheduling options
  • Professional development opportunities

Pay

  • $15.00 per hour

Schedule

  • Variable shifts including evenings, weekends, and holidays

Contact Information

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