Front Desk Agent
Lodging Dynamics · Livingston, MT · 3 mo ago
ManagementFull-time
About the role
Responsible for providing exceptional customer service to guests in a hotel setting.
Responsibilities
- Welcoming guests and assisting with check-in/check-out procedures
- Managing guest reservations and ensuring accurate room assignments
- Handling guest complaints and resolving issues promptly
- Maintaining cleanliness and organization of guest rooms and public areas
- Operating hotel equipment such as televisions, safes, and elevators
- Performing inventory checks and reporting discrepancies
Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Previous hotel experience preferred but not required
Qualifications
- Proficient in Microsoft Office Suite
- Knowledge of hotel operations and policies
- Basic computer literacy
Skills
- Customer service orientation
- Problem-solving abilities
- Attention to detail
Benefits
- Comprehensive health insurance
- Flexible scheduling options
- Professional development opportunities
Pay
- $15.00 per hour
Schedule
- Variable shifts including evenings, weekends, and holidays
Contact Information
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