Front Desk Agent
Limitless East Marketing · Detroit, MI · 2 mo ago
On-siteCustomer ServiceFull-time
Responsibilities
- Greet and welcome guests upon arrival with a warm and friendly attitude.
- Manage the check-in and check-out process efficiently and accurately.
- Respond promptly to guest inquiries, requests, and complaints in a courteous manner.
- Maintain updated knowledge of hotel services, promotions, and local attractions to assist guests effectively.
- Cookordinate with housekeeping, maintenance, and other departments to fulfill guest needs and resolve issues.
Qualifications
- A high school diploma or equivalent; additional hospitality training is a plus.
- Previous experience in a front desk or customer service role preferred.
- Excellent verbal and written communication skills.
- Proficiency in using computer systems and reservation software.
- Strong organizational and multitasking abilities.