Front Desk Agent

About the role

We are seeking a professional and welcoming Front Desk Agent to create a positive first impression while supporting daily front office activities. This role is ideal for individuals who enjoy interacting with people, staying organized, and providing excellent service in a team-oriented environment.

Responsibilities

• Welcome visitors and provide friendly, professional assistance.
• Direct guests to the appropriate department or team member.
• Support visitor check-in and front desk activities.
• Receive and organize incoming mail and deliveries.
• Maintain visitor records and routine office documentation.
• Assist with general front office support activities.
• Provide information and assistance to visitors and customers.
• Collaborate with team members to ensure smooth daily operations.
• Participate in ongoing training and professional development.

Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Excellent organizational and multitasking abilities.
• Customer-focused mindset and attention to detail.
• Ability to work independently and as part of a team.
• Reliable, adaptable, and professional.
• Previous experience in customer service, hospitality, retail, or front office support is a plus but not required.