Front Desk Agent

Potential Career Paths

• Front Desk Supervisor
• Front Desk Manager
• Front Office Manager
• Operations Manager
• Assistant General Manager
• General Manager
• Area Vice President of Operations

Key Duties & Responsibilities

• Resolve guest complaints, ensuring guest satisfaction.
• Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Maintain complete knowledge at all times of:
• a) all hotel features/services, hours of operation.
• b) all room rates, special packages and promotions.
• c) daily house count and expected arrivals/departures.
• d) scheduled daily group activities.

Education And Experience

• High School Graduate or General Education Degree (GED).
• One year previous experience in a similar position in a hotel.
• Basic computer skills required.

Pay

Pay Range: $17.00- $18.00/hour

Schedule

Part-Time

Benefits

Includes: 401k Savings Plan with Company Match, Volunteer Opportunities, Travel Discounts, and more!

Note: Benefits may vary depending on location.

No application deadline. All positions posted on ongoing basis until filled.