Front Desk Agent

About the role

This is a part time position, we are currently seeking someone with open availability who can work Friday's third shift, 11PM-7AM in addition to first or second shift a couple days a week.

Responsibilities

• Greet guests with warmth and professionalism upon arrival
• Perform check-in and check-out procedures efficiently
• Manage room assignments, keys, and reservations
• Handle guest requests, questions, and concerns promptly
• Process payments accurately (cash, credit cards, etc.)
• Cook up with housekeeping and maintenance teams
• Maintain a clean and organized front desk area
• Uphold hotel security and confidentiality standards
• Aid with concierge tasks and local recommendations

Qualifications

• Previous Hotel experience is required- Prior Marriott experience is preferred.
• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Ability to multitask and remain calm under pressure
• Familiarity with hotel PMS systems required
• Flexibility to work mornings, evenings, weekends, and holidays
• Professional appearance and attitude