Front Desk Agent

Front Desk Representative Responsibilities

• Greet all guests, assisting them with their visit
• Address all client queries and concerns
• Answer all phone calls, redirecting calls to the proper party as needed
• Manage incoming and outgoing mail, including packages
• Maintain office supply inventory and order supplies, including special requests from staff
• Keep a neat and tidy front desk area
• Check, sort, and forward general inbound emails
• Provide additional administrative support as needed, including file management and making travel arrangements for executives

Front Desk Representative Requirements

• Previous experience in a Front Desk Representative or similar role preferred
• High school diploma
• Proficient with Microsoft Office Suite
• Able to use office equipment, including printers, fax machines and scanners
• Superb multitasking and organizational skills
• Great problem-solving skills
• A friendly, customer service-oriented personality
• Fantastic communication skills