Jobs · Customer Service · Oregon

Front Desk Administrator - Tigard + Highlands

Mindful Support Services · Portland, OR · 1 mo ago
On-siteCustomer Service$19/hrFull-time

About the role

This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

Primary Responsibilities

  • Providing excellent customer service over the phone, in person, and via email
  • Creating a warm and welcoming atmosphere for clients
  • Managing the front desk by helping clients prepare for their visits
  • Scheduling client appointments
  • Supporting mental health providers with administrative requests
  • Client insurance benefits verification

Requirements

  • Strong work ethic and ownership of your role
  • Willingness to work through difficult interactions in mental health office setting
  • Able to multi-task and prioritize
  • Professional written and verbal communication with clients and providers
  • Motivation to receive feedback and continually grow

Benefits

  • 75% coverage of health, dental, and vision insurance
  • 15 PTO days accrued annually
  • 6 paid holidays per year
  • 401k matching
  • Life Insurance
  • Professional development training and opportunities for advancement

Schedule

25 hours per week. Saturdays 8:00am-4:00pm; Tuesdays 9:00am-5:00pm; Wednesdays 10:00am-6:00pm

Business hours are: Monday - Friday 7am-8pm; Saturday 8am-4pm.

Pay

$19.00 per hour

Schedule

25 hours per week. Saturdays 8:00am-4:00pm; Tuesdays 9:00am-5:00pm; Wednesdays 10:00am-6:00pm

Business hours are: Monday - Friday 7am-8pm; Saturday 8am-4pm.

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