Front Desk Administrator - Johnson City Family Dental

Key Responsibilities

• Greet patients warmly and ensure a positive first impression.
• Schedule appointments and manage the dental office calendar efficiently.
• Answer phone calls, respond to inquiries, and direct calls appropriately.
• Maintain patient records and update information as needed.
• Process payments and handle billing inquiries with accuracy and professionalism.
• Absorb insurance verification and claims processing.
• Ensure the reception area is tidy and presentable, with sufficient stock of office supplies.
• Collaborate with dental staff to ensure seamless patient care and office operations.

Requirements

• Minimum of 1 year of administrative experience in a dental clinic setting preferred, but we are happy to train the right candidate.
• Knowledge of dental terminology and dental insurance.
• Proficiency in computer systems and dental office software.
• Excellent communication and interpersonal skills.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Attention to detail and a commitment to maintaining patient confidentiality.

Why Join Us?

• Competitive pay based on experience.
• Comprehensive health benefits package.
• Professional development opportunities.
• Friendly and supportive work environment.