Front Desk Administrator

About The Role And Company

Trading Academy is dedicated to making financial education accessible, empowering, and impactful. Exceptional service is at the heart of everything we do — for our students and for one another. As the first person visitors, students, and guests meet upon arrival, you'll play an important role in creating a welcoming, professional experience while supporting the daily operations of our training center. This is a dual-focus role: roughly half your time is screen-based administrative work; the other half is customer service and guest-facing. Both sides matter equally.

What You'll Do

• Serve as the welcoming face of the training center — first impression for every client and guest
• Greet and assist all guests, students, and vendors
• Coordinate logistics for weekly onsite training events: room setup, materials, catering, and day-of execution
• Organize office, classroom, and break room and maintain supplies and equipment
• Sort and distribute mail; prepare outgoing mail and packages
• Serve as the contact person to the building maintenance department and service vendors when needed
• Administer a variety of administrative duties including telephone support, calendar scheduling, travel arrangements, document preparation, and general office management functions
• Maintain accurate registration records and enrollment data in Salesforce and internal systems
• Coordinate event scheduling, calendar coordination, and instructor logistics
• Keep classrooms, common areas, and event spaces organized and event-ready

What We're Looking For

• 3+ years in a front desk, administrative, events or hospitality-focused role
• Detail-oriented with demonstrated comfort in data entry and scheduling systems
• Excellent verbal and written communication skills
• Ability to lift objects up to 25 lbs.
• Strong organizational and multitasking abilities; calm in fast-moving environments
• Microsoft Office proficiency required; Salesforce or CRM experience a plus

Why Join Trading Academy

• We're a mission-driven financial education company. Our training center is where prospective students take a meaningful first step in their journey.
• Competitive pay, plus full comprehensive benefits
• Full training provided
• Collaborative, team-oriented culture
• Work with purpose: You're an essential part in Trading Academy's vision for service.