Office Administrator

About the role

Metro Fire + Security, a family-owned, full-service fire protection company serving Arizona since 1972, is seeking an Office Administrator for our growing Las Vegas office. We specialize in sprinkler system testing, repair, and installation; kitchen and restaurant systems; fire alarm design, installation, and service; backflow prevention devices; full-service alarm monitoring; fire pump repair and installation; and underground hydrant repairs and installation. Our culture values customer service, integrity, and professional growth.

Responsibilities

• Assist in office administration, scheduling, billing, and day-to-day operations.
• Maintain database by entering and updating customer and account information.
• Enter accurate and complete data into the company system and review discrepancies.
• Manage daily reports of the company database and customer files.
• Communicate and coordinate effectively with co-workers.
• Assist team members with other projects as necessary.
• Perform other related duties as assigned or required.

Requirements

• High School Diploma or GED.
• One (1) year of prior, relevant work experience.
• Billing and data entry experience.
• Detail-oriented with the ability to multi-task and prioritize work according to urgency.
• Excellent customer service, communication, and interpersonal skills.
• Capable of staying on task and completing tasks with minimal supervision.
• Desire and ability to work effectively as part of a team.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).

Preferred Qualifications

• Knowledge of the Fire Protection Industry (a plus, but not required).
• Experience with ProfitZoom or Building Reports (a plus, but not required).

Benefits

• Medical, Dental, and Vision coverage.
• Paid Time Off and Paid Holidays.
• 401(k) matching.

Schedule

8-hour shifts, Monday to Friday.