Front Desk Administrator
Straine · Zeeland, MI · 3 wk ago
On-siteAdministrative$20–$25/hrFull-time
Position Details
Position: Front Desk Administrator
Employment Type: Full-Time
Schedule: Tuesday – Friday
Compensation: $20–$25 per hour, depending on experience
Benefits: Available for eligible full-time employees
Essential Duties And Responsibilities
- Welcome and check in patients with a professional and friendly demeanor.
- Answer incoming phone calls and assist patients with scheduling, questions, and requests.
- Schedule appointments and manage patient recall systems to support office productivity.
- Verify and update dental insurance information and benefits.
- Present treatment plans and discuss financial arrangements with patients.
- Collect payments and process transactions at the time of service.
- Scan, organize, and maintain patient records and documentation.
- Cookorate communication between patients, providers, and outside specialists.
- Maintain accurate patient information while adhering to HIPAA and confidentiality standards.
- Assist with general administrative and front office duties as assigned.
Qualifications
- Minimum of 2 years of dental front office experience.
- Strong customer service and interpersonal skills.
- Excellent verbal and written communication abilities.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize responsibilities in a busy office setting.
- Experience with appointment scheduling, insurance verification, and patient collections.
- Proficiency with computers and standard office software.
- Preferred: Experience with Eaglesoft practice management software. Knowledge of dental terminology and insurance processes. Previous experience presenting treatment plans and discussing financial arrangements with patients.