Front Desk Administrator

Contract to Hire position based in Oceanside, NY.

About the role

Responsible for all front desk, administrative, insurance, scheduling, billing, and office operations in a dental office.

Responsibilities

• Greet and check in patients in a professional and friendly manner
• Answer incoming phone calls and respond to patient inquiries
• Schedule, confirm, and reschedule patient appointments
• Verify insurance eligibility and benefits
• Collect co-pays, balances, and payments from patients
• Maintain accurate patient records and update information as needed
• Manage appointment reminders and follow-up communications
• Coordinate patient flow to ensure an efficient schedule
• Assist with treatment plan coordination and patient education
• Submit insurance claims and follow up on outstanding payments
• Prepare and organize patient charts and documentation
• Manage referrals, records requests, and correspondence
• Order office and clinical supplies and maintain inventory levels
• Support dentists and clinical staff with administrative tasks
• Ensure compliance with HIPAA and office policies
• Handle general office duties such as filing, scanning, faxing, and data entry

Requirements

• 3+ years working a front desk at a dental office
• Previous experience in a dental office required
• Knowledge of dental terminology, procedures, and insurance processes preferred
• Expert with dental practice management software - Dentrix
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office and basic computer applications
• Ability to work independently and manage multiple priorities

Desired Traits

• Friendly and professional demeanor
• Detail-oriented and dependable
• Strong problem-solving skills
• Team player with a positive attitude
• Ability to maintain confidentiality and professionalism at all times

Pay

$30.00 - $40.00/hour.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

Fully onsite position in Oceanside, NY.