Front Desk Administrative Assistant

The Fedcap Group · New York, NY · 1 wk ago

On-siteAdministrativeFull-time

The Fedcap Group is a global nonprofit organization dedicated to advancing economic mobility, workforce development, education, and health through innovative, evidence-based solutions. Serving more than 332,000 people annually across the United States, Canada, the United Kingdom, and Australia, The Fedcap Group partners with government, employers, healthcare organizations, educational institutions, and community leaders to improve lives and strengthen communities.

About the role

The Administrative Assistant provides day-to-day administrative support to the C-Suite and Corporate Services executives while serving as the front desk and first point of contact for the Executive Office. This role coordinates routine administrative activities, supports office operations, and helps ensure a professional and welcoming experience for visitors and employees. The ideal candidate is highly organized, dependable, and service-oriented, with strong communication and interpersonal skills, attention to detail, and the ability to manage multiple administrative priorities while maintaining professionalism and confidentiality.

Responsibilities

Greet and announce visitors to the Executive Office and provide general front desk coverage.
Coordinate international travel for the CEO, CFO, and Chief General Counsel, including booking domestic and international travel arrangements, dining reservations, and select calendar meetings for the C-Suite.
Prepare and process expense reports for C-Suite and other executives as requested.
Reserve conference rooms and coordinate meal orders for meetings.
Coordinate IT support requests and maintain designated office supplies.
Assist with office events and provide administrative coordination for executive and board meetings.
Perform general and ad hoc administrative duties as assigned.
Maintain and safeguard strict confidentiality when handling sensitive or business-related information.

Requirements

Associate degree required; bachelor’s degree preferred.
5+ years of administrative, office support, and receptionist experience.
Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
Ability to work independently, take initiative, exercise sound judgment, and follow through on assigned responsibilities.
Strong professional communication, interpersonal, and customer-service skills.
Ability to interact professionally with employees, visitors, and senior leaders.
Proficiency with Microsoft Office Suite, Microsoft Teams, Outlook calendar management, virtual meeting platforms, and DocuSign.

Benefits

Competitive compensation.
Comprehensive benefits package including medical, dental, and vision coverage.
Retirement savings.
Wellness resources.
Paid time off.

Benefits may vary by location and business unit.

About Us

Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged. For 85 years, The Fedcap Group has developed scalable, innovative, and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building, and jobs—all targeted to helping people achieve long-term self-sufficiency.