Front Desk Administrative Assistant
About the role
Welcome and assist patients, families, and visitors
Manage visitor check-in and screening procedures
Create and issue visitor badges through the Visitor Management System
Provide wayfinding assistance throughout the facility
Answer questions and address visitor concerns professionally
De-escalate challenging situations with empathy and professionalism
Support an organized, secure, and positive visitor experience
Collaborate with hospital staff to ensure smooth daily operations
Responsibilities
- Welcome and assist patients, families, and visitors
- Manage visitor check-in and screening procedures
- Create and issue visitor badges through the Visitor Management System
- Provide wayfinding assistance throughout the facility
- Answer questions and address visitor concerns professionally
- De-escalate challenging situations with empathy and professionalism
- Support an organized, secure, and positive visitor experience
- Collaborate with hospital staff to ensure smooth daily operations
Requirements
- High School Diploma or GED
- At least 1 year of administrative, clerical, reception, or customer service experience
- Strong verbal communication and interpersonal skills
- Able to remain calm and professional in a fast-paced environment
- Excellent organizational and multitasking abilities
Qualifications
- Customer service focused
- Friendly, professional, and compassionate
- Comfortable interacting with diverse populations
- Able to stay organized in a fast-paced environment
- Skilled at problem-solving and de-escalation
- Interested in building a career in healthcare administration or patient support
Skills
- Exceptional communication skills
- Organizational and multitasking abilities
- Customer service focus
- Ability to handle challenging situations professionally
Benefits
Additional details about benefits are available upon request.
Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
About TEKsystems
We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.