Front Desk Administrative Assistant

About the Role

Park Bank is seeking a dependable, highly organized, detail-oriented, and customer-focused Front Desk Administrative Assistant to join our team at our Corporate Headquarters, Park Bank Center. This highly visible role serves as the first point of contact for visitors, clients, and associates while providing administrative support to Human Resources, Marketing, Operations, and other departments throughout the organization. The ideal candidate thrives in a fast-paced environment, enjoys managing multiple priorities, and takes pride in delivering exceptional support to both internal and external stakeholders.

Responsibilities

• Serving as the first point of contact for visitors, clients, and associates, creating a warm and professional experience
• Answering and directing incoming calls through the bank's main telephone line
• Assisting Human Resources with new hire orientation, recruiting activities, open enrollment, employee recognition initiatives, and other administrative functions
• Supporting Marketing efforts by sorting, printing, collating, proofreading, and distributing marketing materials and special mailings
• Assisting Operations and other departments with ongoing and one-time special projects
• Coordinating schedules, appointments, meetings, and administrative tasks as needed
• Signing for, sorting, and distributing incoming mail and packages from USPS, UPS, and other carriers
• Managing front desk petty cash and postage funds
• Maintaining visitor sign-in procedures and ensuring compliance with building security processes
• Supporting cross-functional projects and additional duties throughout the year

Qualifications

Education & Experience: Minimum of 1-3 years of administrative, office support, receptionist, customer service, or related experience; or an equivalent combination of education and experience.

Skills

• Strong customer service skills with a friendly, professional, and approachable demeanor
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to manage schedules, appointments, and multiple priorities simultaneously
• High attention to detail and commitment to accuracy
• Ability to adapt to changing priorities and respond professionally to unexpected situations
• Proven ability to provide exceptional support to internal and external stakeholders
• Professional appearance and demeanor that reflects Park Bank's values and culture
• Ability to maintain confidentiality and handle sensitive information appropriately
• Strong proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, Teams

Benefits

• Medical, Dental, and Vision Insurance
• Four Benefit Package Options to Fit Your Needs
• 10 Paid Holidays (Including Your Birthday!)
• Generous PTO Program That Increases with Years of Service
• Competitive 401(k) Company Match
• Wellness Reimbursement Program
• Associate Resource Groups (ARGs)
• Eligibility for Bank-Wide Bonus Program
• Professional Development Opportunities