Front Desk/Admin

About the Role

Ultimate Staffing is actively seeking an organized and professional Front Desk/Admin to join their client's team in Garner, North Carolina. This role is crucial as it serves as the first point of contact for customers, vendors, and visitors.

Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner.
• Record customer service requests and create detailed work orders for the Service Manager.
• Take accurate messages and maintain notes regarding customer inquiries and callback requests.
• Welcome visitors, clients, and vendors to the office.
• Open the door and receive deliveries, packages, and incoming shipments.
• Monitor and distribute incoming mail and packages to appropriate personnel.
• Check and retrieve mail from the street mailbox on a daily basis.
• Maintain organized records of work orders, phone messages, and customer communications.
• Provide general administrative support to office and field staff as needed.
• Ensure the front reception area remains clean, organized, and professional.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative assistant, customer service, or office support experience preferred.
• Strong verbal and written communication skills.
• Excellent telephone etiquette and customer service skills.
• Ability to accurately record information and manage multiple tasks simultaneously.
• Proficient with basic office equipment, including phones, copiers, and computers.
• Strong organizational skills and attention to detail.
• Dependable, punctual, and professional in appearance and conduct.

Schedule

Work hours are Monday through Friday, 8:00 AM - 5:00 PM.

Pay

The pay for this position is set at $18 per hour.

Benefits

Benefits will be discussed with the candidate during the hiring process.